In Cop in the Hood, here's my description:
Police are called into people’s homes because the residents have, at some level, lost control: intensely overcrowded apartments next to abandoned housing and empty lots, families without heat or electricity, rooms lacking furniture filled with filth and dirty clothes, roaches and mice running rampant, jars and buckets of urine stacked in corners, and multiple children sleeping on bare and dirty mattresses. Simply entering a “normal” home, well furnished and clean, perhaps to take a stolen car report, is so rare that it would be mentioned to fellow officers.The criticism against Goffman is just petty semantic BS and academic jealousy.
Part of the problem is that if even a well intentioned person goes so far as to describe such conditions, much less befriend the people who live there, as Goffman did, they're accused of pandering or "orientalism." And what kind of country do we live in where a white girl can't choose to live anywhere and befriend anybody she damn well pleases. This isn't apartheid. It's not taboo.
And if we don't accurately describe reality, how will people ever know? And though I'm probably wrong, I'd like to think that if people really did know about this reality, they might care. Instead, when we close our eyes to such conditions and then, when confronted with it, blame teachers or cops. Cops, for their part, blame liberals and Hillary Clinton.